A consultation is required for all NEW CLIENTS prior to receiving services. All deposits are non-refundable and will be applied to your service total. If you cancel within 48 hours of your appointment, the deposit will not be credited toward future services and a new deposit will be required to book again. Rescheduling requires at least 24 hours notice with no more than 1 reschedule per appointment, and your deposit can be applied to a future appointment within 7 days. Failure to reschedule promptly will result in the forfeit of your deposit and your appointment will be treated as a no-show. A new deposit will be required to book again. No-shows will be charged 100% of the service and will be required to pay the full amount in advance to book again. ESSNTIAL Beauty Co. reserves the right to limit or deny future bookings at its discretion. Emergencies will be considered on a case-by-case basis. By booking, you acknowledge and agree to these terms and policies.